- What to expect at your first appointment
- Follow up Appointments
- How to Make Your Appointment
- Cancelling/ rescheduling/ missed appointments
- Late Arrival
- Current Fees (from October 2015)
- Clinic Location
What to expect at your first appointment
Arrive a few minutes early to complete your registration details and health questionnaire.
During the one hour initial appointment, we will ask about the history of your symptoms and past medical history. This is followed by a thorough assessment of the whole body to determine the cause and your symptoms.
We will spend time explaining what we find to help you understand the reasons for your symptoms and we will form a treatment plan with your goals and expectations in mind.
We will finish the consult by treating the most important component(s) of your complaint and documenting the outcome of this treatment.
Follow up Appointments
We believe in spending the time with you that you deserve which is why all follow up appointments are for one hour. If we find your condition to be non-complex, we may choose to shorten follow up appointments.
Your session will include, questioning and reassessment, manual therapy, therapeutic exercises and advice.
How to Make Your Appointment
By Phone Please call us on 83652680 and leave a message. Your call is important to us – we will return your call as soon as we can that day.
Online Online booking is the most efficient and convenient way to choose and book the appointment that suits you best, please click on the website link above. A payment / deposit may be required to reserve your booking.
Cancelling / rescheduling / missed appointments
12 hours notice by telephone is required to avoid being charged for appointment changes. Please call 83652680 to reschedule or cancel your appointment.
Missed appointments will be charged.
Late Arrival
Please arrive a few minutes early for your appointment. We do our best to run on time and we respect your time is as valuable as ours. If you arrive late, your appointment may be shortened in respect for the next client.
Current Fees (from October 2015)(from October 2015)
One hour consult $160
Half hour consult $100
All fees to be paid in full on the day of consultation.
We have hicaps and credit card facilities for your convenience.
Each health fund refunds a different amount, this also depends on your level of cover. Please contact your health fund and quote the above codes if you would like to know your rebate prior to treatment.
We are unable to see clients with work related injuries who are claiming through insurance/workcover, clients who have a motor vehicle accident claim, and department of veteran affairs clients. This is because third party insurers will not allow us to do extended consults and we are not prepared to compromise on the quality of care that we offer. If do wish to have your treatment paid by a third party insurer, we can recommend or refer you on to other therapists who can help you.
Clinic Location
4 Diekman Ave, Felixstow, 5070
Parking is available directly outside the clinic.
Public transport is close by see map
We are within a 5-10 walk from the O’Bahn Klemzig Interchange